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Ordering & Refund Policies
Payment: PayPal or US Postal Money Order. Due to time and materials that must be ordered for particular items, payment must be received before your item can be created.
Sales Tax: Orders shipped to Texas will automatically be charged 8.25% sales tax.
Shipping: We offer FREE shipping. Please note, we only ship orders to the United States (including Alaska and Hawaii), APO/FPO addresses, and US territories.
Insurance is optional. Please contact us if you wish to purchase insurance. We are not responsible for the products after being shipped.
Refunds or Exchanges: No returns on custom work. Some items are non-returnable due to the nature of customization. The following are considered non-returnable:
Lettering
Initialing
Brands
Custom Sizing (When ordering custom sized products, such as Bible covers, notebooks, belts, etc., please be sure to measure accurately. Items are tailored to the measurements given and are not eligible for refund.)
Products considered returnable (non-custom items) will have a 50% restocking fee applied (a 50% refund given) and must be returned within 10 days with the original sales receipt in new, unused, sellable condition. Your refund will be given when your returned item is received and authorized by Rockin BS Leatherworks.
Customers will be responsible for return shipment fee.
Please understand that leather was once a living organism; therefore, no two pieces will be exactly alike. It is common and acceptable for leather to have natural markings (scars from barbed wire, thorns, and insect bites) which are considered part of its beauty. They are inherent in premium leather, do not affect its durability and add character and uniqueness.
These policies are subject to change without notice. |
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